The food items are recorded on a card that is placed on each table. A few trolleys even have a video screen showing pictures of the food. The food items are shown in front of each trolley in both Chinese and English. Just wait for the trolleys to pass by and indicate our interest. ![]() The system was straightforward once we found our table. Here are pictures of the stars of Maxim’s Palace City Hall – the ladies driving the dim sum trolleys. Because there was a grace period (as long as we do not miss our turn by more than 30 numbers), we did not feel pressured to be there when our number was called. ![]() The receptionist was a pleasant young lady that remained calm while multi-tasking – answering telephone calls, providing assistance with the ticket dispenser, explaining the system and crowd management etc. Once that ticket is secured, we asked the receptionist for an estimate time and we walked around the City Hall to kill time. There is a machine that dispenses queue numbers. An efficient queue system and an energetic receptionist. The situation was made manageable by two things. There was still a small waiting crowd but we could tell that the turnover was moving quite fast as the main lunch crowd would be finishing their meal at around this time. We followed the advice and went at 2.15pm. From what we have read, it is always full at lunch time and it is best to arrive before 11 am or after 2 pm to avoid the crowd. Their lunch hours are from 11am to 3pm for lunch. Maxim’s Palace City Hall does not accept reservations for lunch. The queue to get into Maxim’s Palace City Hall, Hong Kong
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